Program & Project Management

Samson Mulugeta

Program & Project Management Senior Analyst at Accenture Federal Services, building Power Platform tools and agentic AI workflows for federal PMO teams.

smulug1244@gmail.com · LinkedIn · Columbia, MD

Experience

5 positions

Program and Project Management Senior Analyst

Accenture Federal Services

  • Design, develop, and maintain a PMO onboarding platform using Microsoft Power Apps, delivering scalable self-service capabilities, streamlined onboarding experiences, automated workflows, and standardized reporting processes.
  • Build interactive Power BI dashboards and analytical reports for the PMO suite, providing leadership with real-time visibility into project performance, KPI tracking, resource allocation, and data-driven decision-making.
  • Leverage agentic AI tools, large language models, and intelligent automation to accelerate solution development and improve productivity across the software delivery lifecycle.
  • Serve as Talent Management Lead, driving workforce planning, staffing and utilization reports, and candidate pipelines across Modern Engineering teams.
  • Develop Power Apps solutions and automate HR and recruiting workflows using Power Automate and a custom Python resume-screening tool, reducing manual recruiter effort and time-to-hire.

Operations Associate

FIRST Chesapeake

  • Managed IT asset lifecycle from deployment to disposal, reducing downtime and ensuring smooth operations.
  • Troubleshot IT systems and streamlined onboarding across Google Workspace and Microsoft 365.
  • Enhanced the organization's Wix website with database search API integration and automated dashboards to reduce manual reporting.
  • Implemented Google Sheets API to auto-populate charts and enable real-time data synchronization.
  • Coordinated AV, equipment, and logistics for robotics competitions.

IT Administrative Intern

US Department of the Interior

  • Supported the Government Zero Trust Initiative, ensuring alignment with federal cybersecurity standards.
  • Conducted system risk assessments and implemented security enhancements to address vulnerabilities.
  • Drafted and refined security policies and monitored implementation across multiple teams.
  • Analyzed network infrastructure and contributed to a tailored zero-trust strategy.

Finance Committee Member

University of Maryland

  • Oversaw budget allocation from a $1M+ funding pool for student organizations, ensuring fair and equitable distribution.
  • Evaluated 20+ financial appeals, applying compliance standards and governance policies.
  • Educated 400+ student groups on financial regulations, ensuring responsible fund management.

Classroom IT Support Technician

University of Maryland

  • Provided in-person and phone-based technical support to faculty, troubleshooting hardware and software issues.
  • Resolved smart classroom AV and system issues, ensuring minimal disruption to academic operations.
  • Managed 500+ technology asset inventory, reducing downtime 30% through proactive maintenance.

Education

B.S. in Information Science

University of Maryland

2021 — 2025 · College Park, MD · Minor in Information Risk Management, Ethics & Policy

Skills

Programming & Development

Python, SQL, JavaScript, HTML/CSS, R

Data Analysis & Visualization

Tableau, Power BI, Excel

Systems & Administration

Google Workspace, Microsoft 365, Power Platform, SharePoint, ServiceNow

Collaboration & PM Tools

Adobe Creative Suite, Camtasia, Canva, Figma, Jira, Trello, Miro, Wix